Patient Resources

Patient Resources

KIDS CLUB

Members of our kids club have biannual check ups by Drs. Moshiri to make sure their teeth and jaws are growing and developing normally.

These complimentary check ups typically begin around the age of seven, which is the age that the American Association of Orthodontists recommends for your child’s first orthodontic check-up. Your child will receive a special membership card that they can earn punches on and redeem for a special prize when they graduate from the club! If your child needs a check-up and is interested in becoming a member, give us a call! 314-997-3999

SMILE REWARDS

Smile Rewards Program Guide
To download your own program guide with how to earn points that equal great prizes, click on the program guide link below:

Dental Rewards
Seeing your dentist will also earn Smile Rewards. Remember to print out your dental certificate and take to each dental appointment for a signature from your dental office. When you bring in your signed dental certificate we will add points to your Smile Rewards card.

Financial Insurance Policies

Thank you for choosing our office for your orthodontic needs. Please review our financial policy before starting treatment.

It is our mission to provide you with affordable, high-quality treatment that fits your financial needs. We offer a variety of payment options to accommodate you including:

• Flexible payment plans, consisting of 0% interest financing, available through convenient automatic bank drafts via Orthobanc
• Payment in full discounts at the onset of treatment
• Discounts for having multiple family members in treatment
• Visa, MasterCard,  and Discover cards acceptance

Our Financial Coordinator will work with you in planning a financial arrangement that best meets your needs. If you have any questions about financing or payment, please ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance Policy

Our office is committed to helping you maximize your insurance benefits. If your dental insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance.

Because insurance policies vary, we can only estimate your coverage in good faith, but cannot guarantee coverage due to the complexities of insurance contracts.

To help us with your insurance filing, please complete the insurance questions on the consultation request form.

Please remember that orthodontic insurance is an estimated benefit for you or your child.  

If, during the course of treatment your benefits change, please notify our office asap. The financially responsible party is accountable for all changes, and  subsequent charges associated with changes in insurance . Any unpaid insurance balance at the end of treatment is the patient’s responsibility and must be paid in full before treatment is completed.

Emergency Care

Please watch this video on common orthodontic problems

Questions

What if I broke something or it came loose?
Call our office as soon as possible if you break or loosen any of your appliances. Please refer the situations below for common solutions to orthodontic issues and watch the video above for visual demonstrations of fixes.

What if I have braces with loose brackets or bands?
Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

My wires or brackets irritate my mouth
Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

I lost my separators
Do not worry about losing a separator, but call our office to see if it needs to be replaced.

I have discomfort with my orthodontic treatment
During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take Acetaminophen or other non-aspirin pain relievers while you adjust to your new orthodontic appliances. Warm salt water rinses at least twice a day will help to heal gum tissue sores from your orthodontic treatment . A warm wash cloth or heating pad may also reduce soreness in your jaws.

KIDS CLUB

Members of our kids club have biannual check ups by Drs. Moshiri to make sure their teeth and jaws are growing and developing normally.

These complimentary check ups typically begin around the age of seven, which is the age that the American Association of Orthodontists recommends for your child’s first orthodontic check-up. Your child will receive a special membership card that they can earn punches on and redeem for a special prize when they graduate from the club! If your child needs a check-up and is interested in becoming a member, give us a call! 314-997-3999

SMILE REWARDS

Smile Rewards Program Guide
To download your own program guide with how to earn points that equal great prizes, click on the program guide link below:

Dental Rewards
Seeing your dentist will also earn Smile Rewards. Remember to print out your dental certificate and take to each dental appointment for a signature from your dental office. When you bring in your signed dental certificate we will add points to your Smile Rewards card.

Financial Insurance Policies

Thank you for choosing our office for your orthodontic needs. Please review our financial policy before starting treatment.

It is our mission to provide you with affordable, high-quality treatment that fits your financial needs. We offer a variety of payment options to accommodate you including:

• Flexible payment plans, consisting of 0% interest financing, available through convenient automatic bank drafts via Orthobanc
• Payment in full discounts at the onset of treatment
• Discounts for having multiple family members in treatment
• Visa, MasterCard,  and Discover cards acceptance

Our Financial Coordinator will work with you in planning a financial arrangement that best meets your needs. If you have any questions about financing or payment, please ask us! We will thoroughly explain your choices and work hard to accommodate your needs.

Insurance Policy

Our office is committed to helping you maximize your insurance benefits. If your dental insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance.

Because insurance policies vary, we can only estimate your coverage in good faith, but cannot guarantee coverage due to the complexities of insurance contracts.

To help us with your insurance filing, please complete the insurance questions on the consultation request form.

Please remember that orthodontic insurance is an estimated benefit for you or your child.  

If, during the course of treatment your benefits change, please notify our office asap. The financially responsible party is accountable for all changes, and  subsequent charges associated with changes in insurance . Any unpaid insurance balance at the end of treatment is the patient’s responsibility and must be paid in full before treatment is completed.

Emergency Care

Please watch this video on common orthodontic problems

Questions

What if I broke something or it came loose?
Call our office as soon as possible if you break or loosen any of your appliances. Please refer the situations below for common solutions to orthodontic issues and watch the video above for visual demonstrations of fixes.

What if I have braces with loose brackets or bands?
Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

My wires or brackets irritate my mouth
Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

I lost my separators
Do not worry about losing a separator, but call our office to see if it needs to be replaced.

I have discomfort with my orthodontic treatment
During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take Acetaminophen or other non-aspirin pain relievers while you adjust to your new orthodontic appliances. Warm salt water rinses at least twice a day will help to heal gum tissue sores from your orthodontic treatment . A warm wash cloth or heating pad may also reduce soreness in your jaws.